1. About Terra GO
Terra GO is a service provided by Terra Softworks Limited, a company incorporated in the Republic of Kenya. Terra GO is designed to give parents and schools visibility and awareness through status updates at defined check-in moments. It is intentionally designed to support calm parenting and protect the dignity of a screen-free childhood. Terra GO does not provide safety guarantees, emergency response services or continuous monitoring.
2. Use of the service
By accessing or using Terra GO through our website, applications, dashboards or devices, you agree to these Terms of Service.
- If you are a user (a parent or guardian), you confirm that you are the lawful parent or legal guardian of the child. By setting up the Terra GO wearable or using the dashboard, you accept these Terms.
- If you are a school or school administrator, you confirm that you have obtained all parental consents required under Kenyan law.
3. What the service does
Terra GO provides status updates during defined check-in moments. To give you visibility, the service relies on third-party cellular and satellite networks. Users acknowledge that updates may be delayed or interrupted by network inaccuracies or the status of the hardware.
Terra GO:
- Provides status updates during defined school-related moments
- Relies on school infrastructure, devices, connectivity and third-party systems
- May experience delays, interruptions or inaccuracies due to technical or environmental factors
Terra GO does not:
- Provide continuous tracking in real time or live location streams
- Replace the responsibility of parents, schools or transport providers
- Guarantee arrival times, safety outcomes or supervision
4. Eligibility and authority
Parents and guardians warrant that they have legal authority over the child. Schools act as administrative intermediaries and confirm that they have obtained written parental consent to manage the dashboard.
5. Roles and responsibilities
- Parents and guardians remain fully responsible for their children.
- Schools remain responsible for transport, supervision and duty of care.
- Terra provides informational visibility only and does not assume a duty of care.
6. Devices and their limits
Terra GO wearables:
- Are passive, screen-free identifiers
- Depend on battery life, the environment and supporting infrastructure
- Do not work as emergency or safety devices
7. User restrictions
Users agree not to:
- Use Terra GO for unauthorised or unlawful purposes
- Attempt to track anyone without their consent
- Reverse engineer or misuse the platform
- Present the service as a safety or monitoring solution
8. Fees
Fees, where they apply, are communicated separately through school or commercial agreements.
9. Disclaimers
Terra GO provides information, not protection. To the maximum extent permitted by law:
- Terra makes no warranties about accuracy, availability or outcomes.
- Terra does not guarantee safety, supervision or arrival times.
10. Limitation of liability
To the extent permitted under Kenyan law:
- Terra shall not be liable for indirect, incidental or consequential loss.
- Total liability shall be limited to the fees paid for the service in the preceding six (6) months.
11. Use outside Kenya
Users acknowledge that Terra GO is optimised for use in Kenya. Connectivity outside Kenya depends on international roaming agreements, and Terra GO makes no guarantee that visibility will be available or consistent in other countries.
12. Intellectual property and device integrity
Proprietary design. The Terra GO wearable is a proprietary screen-free identifier. Users shall not attempt to open, reverse engineer or modify the hardware or firmware.
Intellectual property. All software, check-in algorithms and dashboard interfaces are the exclusive intellectual property of Terra Softworks Limited. Using the service does not grant any ownership rights in the technology.
13. Termination
Terra may suspend or end access for misuse or breach of these Terms. Users may stop using the service at any time.
14. Governing law
These Terms are governed by the laws of the Republic of Kenya, and disputes are subject to the jurisdiction of the Kenyan courts.
Questions about these Terms: Terra Softworks Limited, 4th Floor, Mayfair Business Centre, Westlands, Nairobi. Email info@terrasofthq.com.
See also: Privacy policy · Data protection