Data protection
Protectionby default.
Data isn't just numbers to us. It's your family's digital footprint, and we look after it that way.
Fully licensed and compliant.
Terra GO is registered and licensed with Kenya's Office of the Data Protection Commissioner (ODPC). We follow the Data Protection Act, 2019.
How we look after it
Private from the start.
Encrypted end to end.
Every check-in and pickup code is encrypted on the device and stays encrypted until it reaches your phone.
Never sold.
We don't sell, rent or trade your family's data. We earn from the service, not from advertising.
Kept for 30 days.
Detailed history is deleted every 30 days by default. We keep only what we need to give you visibility.
What we protect
Three things,above all.
- 01
Your child's identity
We use pseudonyms and tokenised identifiers. Your child's real name is seen only by you and authorised school administrators.
- 02
Where they go
We don't track every step. We show the moments that matter: they reached school, or they're home.
- 03
Your details
Your phone number and WhatsApp details are used only to sign you in and send your updates.
Updates in real time.Nothing leaks.
Updates travel through our secure bridge. Your child's location is never on the open web.
Trust is our foundation
Questions about your data?
Ask us anything about how we handle data in Kenya. We'll give you a clear answer.